Yes, it is definitely an excellent asset to have an Online Booking Engine for your website. Booking Engine is a software application which helps the travel and tourism industry to support reservation through the Internet. It can make booking fast and easy for your guests, and get them to feel excited and informed about what to expect from their stay. It can also save you money and time. In order to compete in today’s marketplace you should be aware of current trends and needs of your customers. And more over the customer experience is where your business is won and lost.
Why you should invest in Booking Engine
1) Allows you to receive booking 24 hours a day
An Online booking system allows you to receive booking 24 hours a day therefore, your booking service is always open. People surf internet mostly during evening time, mainly after their working hours and if your normal business hours are from 9 to 5, then you have no one to take bookings, and a booking engine can handle this task.
2) No third party involvement
You will not have to pay any periodical fee (like monthly, yearly fees) or commissions from the reservations made through your Booking Engine. This means you have then cut out the middleman.
3) Good customer service
Booking Engine allow your customers to book directly and pay and get confirmed automatically. Thus providing good customer experience and satisfaction
4) Minimize your workload
A good online booking system will handle all the aspects of the booking.
– Automatically ensure that bookings can only be received when you have availability
– Get all the information required during the booking process
– Send out an automated email to the booking party as a confirmation of the booking
– Automatically update your availability when the booking has been processed
– It also handles email, phone and walk-in bookings as well.
5) Well Structured Customer Data
Your previous customer data will be stored in a structured system. This is important today as it allows you to market yourself to your previous customers. This customer list is often one of your best-valued resources in a business.
6) Easy update and Up selling
Your booking engine allows you to update your price, products and services you offer directly on your website. By this you offer your customers all your great features and options and thus promoting your business periodically.
7) Online payments
You provide your customers with a complete easy and safe way to both book and pay for your offerings. Your booking engine can take credit card details and work with an online merchant service or integrate with a Payment Gateway to process deposits and payments.
8) Reliability and efficiency
Your Internet reservations system provide you easy-to-follow, with uncluttered screens and prompts.
9) Visual calendar to check availability
Your guests gets an easy interface where they can select their dates and check your availability and rates.
10) Advanced Reports And Analytics
Your booking engine gives you a complete overview of the daily running and performance of your property. Your monthly performance report , guest payments details etc can be accessed quickly by a click.
Overall things you should take care of :
Your Booking Engine is your guests’ first experience of your service, so make sure its giving your guest the best and positive experience.
1) Your Booking Engine should be user friendly
2) Your Booking Engine should allow your guests to change bookings when required
3) Prices should be visible and clear
4) Your assets should be clearly shown without overloading your guests with information
5) Make sure your booking engine supports OTAs and other and meta search sites.
6) Your booking engine system must be responsive
With your booking engine you can show off your accommodation and to get your guests excited about their stay and your services as well, and you will save time and money.
How can we solve your business problems ?
Our purpose is to simplify your business problems and to provide the right solution for your technical needs. We have an innovative and open technology platform that automates most of the work, helping hosts focus on hospitality rather than operations.
Vafion as a technology service provider to hospitality industry can build booking engine solutions according to your industry needs. We can help you creating a new booking engine or even we can build from scratch. i.e If you already have a booking engine and thinking to boost up its functionality and usability, we can provide you the right technology service with faster integration. What you need to do is just drop your message in the below contact form. We will contact you shortly.
You can also write us to firstname.lastname@example.org
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